SMS masking services for Ministry of Land

SMS masking services for Ministry of Land

Ministry of land (MoL) is providing various citizen services like mutation, LD tax collection or khatian / map delivery. To improve the service quality, Ministry has planned for providing SMS notifications on each stage of request processing. The SMS will bear the Ministry's portal as masking. To cater this needs, a contract is signed on December 15, 2022, between Ministry of Land and Business Automation to provide SMS masking service. 

Under this agreement, Ministry of Land will use the SMS gateway of Business Automation Ltd. to send the masking SMS notification to the citizens for different services. The SMS gateway will be integrated with different land systems through API. It is expected that citizen satisfaction will be increased one the service go live.